International Duties & Taxes
Our retail prices and shipping charges exclude any local customs duties or taxes/VAT. Customs duties, and taxes are additional fees charged by local authorities and vary country to country. The additional fees are the responsibility of the customer. Goldalite encourages customers to source this information prior to purchase. Unfortunately, Goldalite is unable to provide information relating to the cost of unexpected taxes or duties as these charges vary and are beyond our control.
A customs declaration must accompany all international shipments. We are required to state the value of the goods to customs. This will be as per the order value in AUD. We are unable to mark any order as a 'gift' as we are a retail company.
Please check all your order details carefully before processing your order. Goldalite will not take responsibility for any product lost or stolen that is addressed incorrectly due to incorrect information entered on your order form.
Upon dispatch of your order, a consignment note number will be emailed to you for ease of reference. You may track the progress of your shipment at any time, via the designated shipping companies’ website tracking facilities.
International Orders will be charged in Australian Dollars (AUD) as per your order confirmation. The final transaction charge to your account may vary slightly due to moment-by-moment exchange rate fluctuations.